This month’s cover star, Dr. Noxolo Kubheka-Dlamini – Chief Digital and Information Officer at Telkom Consumer & Small Business, speaks to the process of leading an ongoing digital transformation

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Telkom: More Than a Telco

Our cover star talks us through the process of leading an ongoing digital transformation that is pragmatic, strategic and embedded in business goals at South Africa’s largest telecommunications platform provider. “By the time we entered the mobile space in 2010, the market was already saturated,” explains Dr. Noxolo Kubheka-Dlamini, Chief Digital & Information Officer at Telkom Consumer & Small Business. “Our ambitions were constrained by limited capital, inherited legacy systems, regulatory shackles, and the sheer inertia of being a former state-run monopoly.” However, Telkom’s “willpower and commitment never faded” resulting in “notable and consistent performance against all odds”. Today, Telkom is playing a pivotal role in ensuring access to meaningful connectivity, driven by the company’s vision to become South Africa’s digital backbone: bridging the digital divide and enabling inclusive participation in its digital economy.

Kynegos: Shining a Spotlight on Transformation, Innovation and Sustainability

Kynegos, a spin-off from Capital Energy, is a business built on strategy. It exists to develop technological solutions for strategic industries. Capital Energy needed an independent platform that could scale digital solutions beyond the energy sector, and foster collaboration with startups and technology centres. Kynegos has filled this gap, and is being leveraged to create co-innovation ecosystems. This allows Capital Energy to develop digital tools that address current and future industrial challenges, keeping the company’s finger on the pulse. We spoke to CEO Victor Gimeno Granda, about its backstory, its values, and the road ahead. “Not only do we develop digital assets for the renewable sector, but for green data centres as well. My perspective is that sustainability is going to be more relevant than ever in the next 18 months.”

York County: The Human Side of AI

York County’s IT team has spent the past decade redefining what local government tech can and should be. From pioneering community cybersecurity workshops to forging statewide collaboration through ValGITE, the county has systematically brought innovation into its operations. This broad portfolio of initiatives has strengthened infrastructure and elevated service delivery. And also earned York County the number one spot in the Digital Counties Survey for jurisdictions under 150,000 population.

“Since I became deputy director eight years ago, this has been one of my goals,” reflects Tim Wyatt, director of information technology at York County. “And over the last eight years, we’ve been in the top 10, but we finally landed that number one place. I think it’s a great reflection for my team, the county, and all the dedication to try to do what’s right by the citizens. It’s just something I’m incredibly proud of. I think it accurately reflects the hard work of my team.”

Wade Trim: Bridging the Cybersecurity Skills Gap

Wade Trim provides consulting engineering, planning, surveying, landscape architecture and environmental science services to meet the infrastructure needs of government and private corporations. With a cybersecurity skills gap leaving vacancies unfilled, Wade Trim’s Senior Manager of Information Security, Eric Miller, spoke with Interface about how stepping away from education-focused rigidity could unlock swathes of latent talent. “Our industry puts emphasis on certifications. However, being passed over for jobs because you don’t have a particular certification or degree in favour of someone fresh out of college has shown me that the best candidates are those that can tell me their story. What brings them to this point in their career? Tell me what qualifies you for this role. That’s how I interview.”

York Catholic District School Board: York Catholic District School Board: Community and Communication at the Heart of IT Strategy

The challenges facing an IT leader in 2025 call for a new kind of approach. One that favours partnerships over transactions, collaboration over competition, and centres people rather than technology for technology’s sake. These perspectives ring especially true in an organisation like the York Catholic District School Board (YCDSB). It emphasises values like “service, community, collaboration, and fait rather than academic excellence alone,” explains Scott Morrow, YCDSB’s Chief Information Officer (CIO). “It’s not actually about the technology; it’s about enablement.”

We spoke with Morrow to learn more about his approach to IT leadership. From building and maintaining a team amid the IT talent crisis, to driving digital transformation initiatives across the organisation. And broader strategic objectives across a changing technology landscape increasingly defined by cybersecurity and the rise of AI.   

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  • Cybersecurity
  • Data & AI
  • Digital Strategy
  • People & Culture