ClearBank research finds half of large firms say embedded finance will drive new revenue, but concerns over outdated systems, implementation challenges, integration and customer trust loom

New research from ClearBank reveals that large UK businesses now view embedded financial services as a strategic boardroom decision and business growth driver.

The research, The embedded economy: Why brands are embracing financial services as a driver for innovation and growth’ explores the attitudes of 200 senior business leaders at large UK-based corporates towards embedded finance and the potential for payments, accounts, and lending to enable new services, new revenue streams, and enhanced customer loyalty.

It found that despite growing enthusiasm for embedded finance’s potential to deliver these services, many companies are still held back by fears of regulatory requirements, technical complexity, and ongoing concerns around finding the right partner to deliver at scale.

A Boardroom Priority: Nearly Half of Corporates see Embedded Finance as a Revenue Driver

Implementing embedded finance has rapidly moved from a niche innovation to a strategic boardroom decision. Survey results found that 38% of C-suite leaders cite embedded finance as important for their company’s growth, reflecting the shift in mindset from viewing it as a back-office payments tool to a driver of competitive advantage.

Crucially, nearly half (48%) of corporates surveyed see embedded finance as a way to improve payments and launch new revenue-generating services. These services range from offering own brand accounts to saving tools and lending services. For many, the potential increase in revenue is compelling, with more than a quarter (28%) of the view that embedded finance could help drive double-digit revenue growth for their business. 67% believed growth would be at least 5% and just over a third (39%) suggest between 5-10% of revenue growth.

“Embedded banking allows businesses to integrate payments, lending and account services directly into their customer propositions. For corporates, this is a real opportunity to create stronger relationships with customers while also building new and potentially significant revenue streams for the business. We believe we’re on the cusp of the embedded economy.

“For any business looking to remain competitive in the digital age, these services can no longer be seen as ‘add-ons’. They are becoming essential infrastructure to deepen customer loyalty and open new revenue streams.

“We see this shift first-hand through the financial services clients already embedding our infrastructure. That experience gives us a clear view of how the same approach can be applied to corporates more widely and why embedded finance is such a significant opportunity across industries.”

Emma Hagan, ClearBank UK CEO

Cross-Sector Growth:  Companies Across Consumer Products & Services, Retail and Healthcare Have Biggest Appetite for Embedding Financial Services

Although embedded finance has often been associated with the retail sector, interest is broadening across other sectors. Research found that appetite was highest in consumer products and services (23%), retail (20%) and healthcare (18%), with the likes of the payroll and travel industries increasingly seeing the potential to integrate financial services into their customer journeys.

Of those companies surveyed that said they are actively considering offering embedded financial services within their own platforms, payment services were most considered (16%), followed by insurance (13%) and lending (13%). This signals a structural change in non-financial companies as they look to add layers of value and deepen engagement and loyalty with customers.

Untapped Potential: Only 19% Have launched Embedded Finance Services – Challenges Slowing progress

While appetite for embedded finance is growing rapidly, adoption is still maturing. Three-quarters (75%) said they would offer embedded finance today if it were easy to implement. This gap between ambition and reality underlines the perception that embedded finance is still typically difficult to employ and highlights the need for a new type of partner to tackle practical obstacles before broader uptake can occur.

When asked about the challenges corporates faced, some firms pointed to the technicalities of setting up such an offering in terms of integration challenges (61%), regulatory compliance (49%) and lack of technical expertise (44%)

Beyond the technical barriers, businesses also flagged reputational and regulatory risks such as greater regulatory scrutiny (57%), a loss of customer trust (52%) with reputational damage if the service fails (65%).

Taken together, these figures highlight that while embedded finance is seen as a major growth opportunity, corporates remain cautious. Success will depend not only on demonstrating the revenue potential but also on reducing risks during implementation through providing trusted infrastructure, regulatory clarity, and a smooth integration path that allows businesses to move from intent to action with confidence.

The Benefits & Motivations: Convenience & Customer Loyalty

For many corporates, embedded finance is first and foremost about strengthening customer relationships. Over half of firms 63% highlighted the opportunity to deliver a more seamless and convenient experience, positioning embedded finance as a customer service differentiator as much as a commercial driver. A further (57%) saw offering embedded services as a way of improving customer loyalty through creating more frequent and valuable touch points.

“Traditional banks we have found, give you a good brand halo and risk expertise but the cycles are killing us. They are slow, the integrations are not really bespoke and the slower cycle of development and keeping up to track with regulation has been the problem consistently.” (spokesperson from consumer industries)

About the Report

Ronin conducted interviews with  30 Senior Business Leaders at UK-based organisations across technology, healthcare, consumer, retail, travel, energy, and utilities sectors, along with surveying 200 Senior Business Leaders on the evolving nature of payment strategies, with a particular focus on the role of embedded finance in enabling new services and revenue streams. The interviews took place over August and September 2025.

  • Embedded Finance
  • Neobanking

Our maiden cover story follows the irresistible global rise of Revolut and the customer-focused growth agenda for the leading global…

Our maiden cover story follows the irresistible global rise of Revolut and the customer-focused growth agenda for the leading global financial technology company.

Read the launch issue of FinTech Strategy here

Revolut: All-in-one digital money management

Our cover story follows the irresistible global rise of Revolut. We hear from its Australia & NZ CEO Matt Baxby about the customer-focused growth agenda for the leading global financial technology company. “Traditional banks are great at putting their head in the clouds around strategy and what the vision for the future looks like. Where they really fail is translating that to what needs to happen in the next quarter to begin to realise that vision. And that’s where Revolut’s strengths lie, with a real orientation to action.” 

ClearBank: A new era in Financial Services

We speak with ClearBank’s UK CEO, Emma Hagan, about how the digital bank is disrupting the market to deliver regulated banking infrastructure – at speed. “We are not encumbered by legacy platforms, systems or technology and don’t have to battle outdated processes. Everything was built new based on what our clients need from an infrastructure-type bank in the market.”

NatWest: Banking open for all

Head of Group Payment Strategy, Lee McNabb, explains how a customer-centric vision, allied with a culture of innovation, is positioning NatWest at the heart of UK plc’s Open Banking revolution: “The market we live in is largely digital, but we have to be where customers are and meet their needs where they want them to be met. That could be in physical locations, through our app, or that could be leveraging the data we have to give them better bespoke insights. The important thing is balance… At NatWest, we’ll keep pushing the envelope on payments for a clear view of the bigger picture with banking that’s open for everyone.”

EBRD: People, Purpose & Technology

We speak with the European Bank for Reconstruction & Development’s Managing Director for Information Technology, Subhash Chandra Jose. With the help of Hexaware’s innovation, his team are delivering a transformation programme to support the bank’s global investment efforts: “The sweet spot for EBRD is a triangular union of purpose, people, and technology all coming together. This gives me energy to do something innovative every day to positively impact my team and our work for the organisation across our countries of operation. Ultimately, if we don’t get the technology basics right, we can’t best utilise the funds we have to make a real difference across the bank’s global efforts.”

Innovation Group: Enabling the future of Insurance

“What we’ve achieved at Innovation Group is truly disruptive,” reflects Group Chief Technology Officer James Coggin. “Our acquisition by one of the world’s largest insurance companies validated the strategy we pursued with our Gateway platform. We put the platform at the heart of an ecosystem of insurers, service providers and their customers. It has proved to be a powerful approach.”

OSB Group: Building the bank of the future

Group Chief Transformation Officer Matt Baillie talks to Interface about maintaining the soul of a FinTech with the gravitas of a FTSE business during a full stack tech transformation at OSB Group. “We’ve found the balance between making sure we maintain regulatory compliance and keeping up with customer expectations while making the required propositional changes to keep pace with markets on our existing savings and lending platforms.”

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Read the launch issue of FinTech Strategy here

ClearBank, the enabler of real-time clearing and embedded banking, recently announced its partnership with Airwallex. A leading global Digital Payments and…

ClearBank, the enabler of real-time clearing and embedded banking, recently announced its partnership with Airwallex. A leading global Digital Payments and financial platform for modern businesses. Through this collaboration, Airwallex will leverage ClearBank’s agency banking solution to enhance its UK offering with virtual business accounts, GBP collections, and Confirmation of Payee (CoP) functionality.

Partnering for Digital Payments with ClearBank

ClearBank has enabled the global FinTech to issue virtual accounts and IBANs under its own brand identity. This reinforces Airwallex’s robust financial platform, while also allowing the company to maintain seamless customer branding. Moreover, through the partnership, Airwallex will have access to UK payment schemes. These include Faster Payments, BACS, and CHAPS. Accelerating Airwallex’s strategic goal of helping businesses simplify their global Digital Payments and financial operations, unlock new opportunities, and grow without limits.

“Our priority is to provide businesses with fast, flexible and seamless financial services. ClearBank’s agency banking solution aligns perfectly with our vision, allowing us to enhance our product offering in the UK while maintaining our brand identity. The team’s deep understanding of our business needs and their speed of execution have been invaluable throughout the partnership development and integration process.”

Vivien Cheung, Head of Financial Partnerships – EMEA, Airwallex

The partnership is founded on the companies’ shared ambition to utilise innovative technology to bring streamlined financial services to more customers in new markets. Furthermore, it highlights a growing demand for innovative financial solutions that combine the flexibility of FinTech with the security of traditional banking. ClearBank’s cloud-based approach allows for efficient integration, enabling Airwallex to deliver the features and functionality businesses need to make Digital ayments faster and more cost-effective.

“We’re proud to partner with Airwallex as the business enters its next phase of growth. Our unique combination of innovation and security was essential in supporting the premium customer experience that Airwallex is looking to provide. We look forward to deepening our relationship with Airwallex as we explore further opportunities for collaboration.”

John Salter, Chief Customer Officer, ClearBank

About Airwallex 

Airwallex is a leading global financial platform for modern businesses, offering trusted solutions to manage everything from Digital Payments, treasury, and spend management to embedded finance. With our proprietary infrastructure, Airwallex takes the friction out of global payments and financial operations, empowering businesses of all sizes to unlock new opportunities and grow beyond borders. Proudly founded in Melbourne, Airwallex supports over 100,000 businesses globally and is trusted by brands such as Brex, Rippling, Navan, Qantas, SHEIN and many more. For more information, visit http://www.airwallex.com

About ClearBank 

ClearBank is a purpose-built, technology-enabled clearing bank. Through its banking licence and intelligent, robust technology solutions, ClearBank enables its partners to offer real-time payment and innovative banking services to their customers. For more information, visit www.clear.bank

  • Digital Payments