This month’s cover exclusive features Sangya Singh, Chief Experience Officer and Director of Product Management, Dynamics 365 Customer Insights at Microsoft who takes us ‘behind the scenes’ as she reveals how Microsoft achieves design-thinking-driven digital transformation…
“The need for transformation is greater now than ever before. We are facing problems around the world that can be solved only through innovation: whether it is unaffordable and unavailable health care or energy usage that outpaces what we can support, to education systems that fail many students, to companies and organisations whose traditional setup are being disrupted by new emergent technologies or demographic change or global pandemic like COVID-19. All these problems have people at their heart. They require human-centred, creative, iterative and practical approaches to find the best ideas and solutions that will democratise the benefits of technology and bring in equity to all.
Design thinking is just such an approach to innovation. It requires a different type of leadership style and culture in place; an effective innovation culture is one where we are willing to set aside our initial conception or understanding of what the problem is…”
Plus! We have exclusive executive insights from Moneta, Les Mills and Fiserv, as well as the Top 5 Financial Security Challenges of 2020 and in-depth guide to AI strategies.
There’s a lot to get through!
Enjoy!
